MEDICAL RECEPTIONIST/BILLING SPECIALIST — FULL-TIME (36-40 HRS)

Full-Time/Hourly — Charleston, SC

Position Summary:
The Medical Receptionist / Billing Specialist serves as a dual-role administrative professional responsible for providing front-office support and assisting with billing-related functions. This role ensures a smooth client experience, accurate scheduling, and support of revenue cycle processes.

Key Responsibilities:

Medical Receptionist Duties

Answer and route phone calls and text messages professionally
Schedule, confirm, and manage appointments
Manage faxes related to clinical and administrative duties
Coordinate lunches and meetings with drug representatives
Greet clients and visitors
Maintain accurate patient demographic and insurance data
Communicate scheduling updates to clinical staff
Support daily front-desk operations

Billing Specialist Duties

Verify insurance eligibility and benefits
Submit and track prior authorizations
Assist with claims submission and corrections
Follow up on denied or rejected claims
Maintain billing documentation
Communicate with insurance companies
Ensure HIPAA and payer compliance

Additional Responsibilities

Follow MyNDSpace® policies and procedures
Participate in trainings and meetings
Assist with audits and documentation requests
Perform additional duties as assigned

Qualifications

High school diploma or equivalent
1–2 years healthcare or medical office experience
Experience with EMR systems
Knowledge of HIPAA regulations
Strong communication and organizational skills

Preferred Qualifications

Behavioral or mental health experience
Medicaid billing and authorization experience
Knowledge of CPT and ICD-10 coding

Core Competencies

Professional communication
Attention to detail
Time management
Cultural sensitivity

Please send your resume to operations@myndspace.org if you are interested in applying for this position!