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Part-Time/Hourly —  Charleston, SC

Attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate productivity and efficiency of the healthcare environment and support delivery of quality patient care.

  • Previous experience as a medical receptionist or in a similar role preferred

  • Proficiency in using electronic medical record (EMR) systems such as eClinicalWorks, TriMed, Dentrix, or Epic

  • Strong knowledge of medical office procedures and terminology

  • Ability to multitask and prioritize tasks in a fast-paced environment

  • Strong attention to detail and accuracy in data entry

  • Familiarity with phone systems and handling high call volumes

  • Must be aware of HIPAA Rules and Guidelines and how to properly protect the privacy of patients.

Communication Skills Required

  • Must be able to speak with patients and use practice management system to answer inquires accurately and confidently, while maintaining patient confidentiality. 

  • Must be able to communicate the details of patients issues with accuracy to the physician. This includes medication issues, medication requests, and pertinent patient messages left for the physician.

  • Must be able to communicate physicians responses or directives to patients with 100% accuracy. This includes written data, in person, or audible communication.

  • Must at all times show that you care and show compassion for patients concerns and wellbeing.

Daily Job Duties and Responsibilities

  • Greet and check-in patients in a friendly and professional manner

  • Verify patient insurance information and collect co-pays or payments

  • Inform patients of medical office procedures and policy

  • Assist patients with intake paperwork and other documentation

  • Answer incoming phone calls and schedule appointments using medical scheduling software

  • Transfer calls as required

  • Schedule hospital admissions, tests, scans and outside appointments for patients

  • Safeguard patient privacy and confidentiality

  •  Maintain patient records and update information as necessary

  • Assist with medical billing and coding tasks

  • Coordinate referrals to specialists and follow up on patient appointments

  • Handle patient inquiries and provide excellent customer service

  • Ensure reception area is well maintained, neat and clean​

Education Requirements

  • High School Diploma or GED 

  • Associates or Certificate in any Allied Health Field preferred but not required

  • At least 2 years experience in healthcare field  

Other Details

  • Must be a team player.

  • Pay determined based on experience.

  • No Medical Benefits included

  • Hybrid Position: Mon-Thurs in office, Fridays are remote.


Please send us an email at if you are interested.

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